Underinsurance: Why You Might Not Get the Payout You Expect

July 11, 2026 3 min read

Underinsurance is when you insure your property for less than it would cost to replace. It’s one of the most expensive mistakes you can make with insurance.

How Underinsurance Works

Insured ForActual ValuePayout on Total Loss
£100,000£200,000£50,000 (50% of claim)
£300,000£400,000£75,000 (75% of claim)
£150,000£150,000£150,000 (full claim)

Most insurers apply “average” — if you’re underinsured, they reduce every claim proportionally.

The Average Clause

Insured ValueTrue ValueClaim AmountPayout
£50,000£100,000 (50% under)£20,000£10,000 (50%)
£50,000£100,000 (50% under)£5,000£2,500 (50%)

Every claim is reduced by the same percentage.

What People Commonly Underinsure

ItemTypical ValueOften Insured For
Living room contents£10,000£3,000
Kitchen contents£8,000£2,000
Electronics£5,000£1,000
Wardrobes£5,000£1,000
Total£50,000£15,000 (70% underinsured)

How to Calculate Correct Cover

Buildings

StepAction
1Use the BCIS calculator for rebuild cost
2Add professional fees (architect, surveyor)
3Add demolition and site clearance
4Include outbuildings, walls, fences

Contents

RoomTypical Value
Living room£5,000-£15,000
Kitchen£3,000-£8,000
Each bedroom£2,000-£5,000
Bathroom£500-£2,000
Hall/landing£500-£1,000

Walk through each room with a notebook. Total everything.

Items That Add Up

CategoryTypical Omission
Clothing and shoesOften underestimated by £2,000+
Jewellery and watchesValued items need specifying
Kitchen appliancesFridge, washing machine, oven
ElectronicsTV, laptop, tablet, phone, console
Garden equipmentBikes, tools, furniture
Hobby equipmentSports gear, musical instruments
Books and mediaCan total £1,000+

The 1-in-10 Check

As a quick rule: if you’d struggle to replace 1 in 10 of your belongings, you’re probably underinsured. Most people are underinsured by 30-50%.

How to Fix Underinsurance

  1. Do a room-by-room inventory — List everything
  2. Photograph or video — Visual evidence for claims
  3. Keep receipts — Proof of value for expensive items
  4. Review annually — Add new purchases
  5. Update after Christmas/birthdays — New gifts add up

Bottom Line

Underinsurance is the most common insurance mistake. Most people are underinsured by 30-50%. Do a proper inventory, insure for the full replacement value, and review annually. The few extra pounds in premium is worth the peace of mind that you’ll get paid in full.

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This content is for educational purposes only. Not financial advice. Do your own research before investing.